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en:contact:00-start [2021/02/15 07:39]
avsetula created
en:contact:00-start [2021/08/04 07:52]
avsetula
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 ====== Contact us ====== ====== Contact us ======
 +Having troubles and need to contact our technical support team? Please provide as much information as possible so we can help you to answer your question faster:
 +  * used hardware - the type of Unipi product (Patron S107, Neuron S103, Unipi 1.1, ...)
 +  * used software (Mervis, Evok, NodeRED, .... )
 +  * sending a complete project is an advantage ​
 +  * the exact steps to replicate the issue
 +  * anything else that came to your mind to better understand your issue
 +\\
  
 +=== You can contact us: ===
 +  * [[https://​tickets.unipi.technology/​portal/​en/​newticket|By creating a ticket for technical support]]
 +  * By sending an email to: [[[email protected]|[email protected]]]
 +  * By phone: <​html><​a href="​tel:​+420 533 433 341">​+420 533 433 341</​a></​html>​
 +  * Or you can discuss in a [[https://​forum.unipi.technology/​|community forum]]
 +\\
 +
 +If you have a non-technical question or inquiry, get in touch with us via the [[https://​www.unipi.technology/​contacts|contact page]].