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en:help:still-cant-find [2018/07/16 07:35]
mkudlacek
en:help:still-cant-find [2021/02/15 07:29]
avsetula
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 ====== Still can't find what you are looking for? ====== ====== Still can't find what you are looking for? ======
-We are sorry to hear you couldn'​t find all the information you need. Please, let us know what you are looking for so we can fix it.+~~REDIRECT>​en:​contact:​redirect~~
  
-<form+<html
-Action mail support@unipi.technology +   <​head>​ 
-Thanks ​"Thanks ​for submitting your question!" +      <META HTTP-EQUIV='​content-type'​ CONTENT='​text/​html;​ charset=UTF-8'>​ 
- +      <​style>​ #​zohoSupportWebToCase textarea, #​zohoSupportWebToCase input[type='​text'​],​ #​zohoSupportWebToCase select, .wb_common{width:​ 280px;​}#​zohoSupportWebToCase td {padding: 11px 5px;​}#​zohoSupportWebToCase textarea, #​zohoSupportWebToCase input[type='​text'​],​ #​zohoSupportWebToCase select{border:​ 1px solid #​ddd;​padding:​ 3px 5px;​border-radius:​ 3px;​}#​zohoSupportWebToCase select {box-sizing:​ unset}#​zohoSupportWebToCase .wb_selectDate {width: auto}#​zohoSupportWebToCase input.wb_cusInput {width: 108px}.wb_FtCon{display:​ flex;​align-items:​ center;​justify-content:​ flex-end;​margin-top:​ 15px;​padding-left:​ 10px}.wb_logoCon{display:​ flex;​margin-left:​ 5px}.wb_logo{max-width:​ 16px;​max-height:​ 16px;​}.zsFormClass{background-color:#​FFFFFF;​width:​600px} </​style>​ 
-email "Your email:"​ ! +      <​style>​.zsFontClass{color:#​000000;​font-family:​Arial;​font-size:​13px}</​style>​ 
- +      <​style>​.manfieldbdr{border-left:​ 1px solid #​ff6448!important} .hleft{text-align:​left;​} input[type=file]::​-webkit-file-upload-button{cursor:​pointer;​}.wtcsepcode{margin:​0px 15px; color:#aaa; float:​left;​}.wtccloudattach{float:​left;​ color:#​00a3fe!important;​ cursor:​pointer;​ text-decoration:​ none!important;​}.wtccloudattach:​hover{text-decoration:​ none!important;​}.wtcuploadinput{cursor:​pointer;​ float:left; width:62px; margin-top:​-20px;​ opacity:0; clear:​both;​}.wtcuploadfile{float:​left;​color:​ #​00a3fe;​}.filenamecls{margin-right:​15px;​ float:left; margin-top:​5px;​} .clboth{clear:​both;​} #​zsFileBrowseAttachments{clear:​both;​ margin:5px 0px 10px;} .zsFontClass{vertical-align:​top;​} #​tooltip-zc{font:​ normal 12px Arial, Helvetica, sans-serif; line-height:​18px;​position:​absolute;​padding:​8px;​margin:​20px 0 0;​background:#​fff;​border:​1px solid #​528dd1;​-moz-border-radius:​5px;​-webkit-border-radius:​5px;​border-radius:​5px;​color:#​eee;​-webkit-box-shadow:​5px 5px 20px rgba(0,​0,​0,​0.2);​-moz-box-shadow:​5px 5px 20px rgba(0,​0,​0,​0.2);​z-index:​10000;​ color:#​777}.wtcmanfield{color:#​f00;​font-size:​16px;​position:​relative;​top:​2px;​left:​1px;​} #​zsCloudAttachmentIframe{width:​ 100%;​height:​ 100%;​z-index:​ 99999!important;​position:​ fixed;left: 0px;​top:​0px;​ border-style:​ none; display: none; background-color:#​fff;​} .wtchelpinfo{background-position:​ -246px -485px;​width:​15px;​height:​15px;​display:​inline-block;​position:​ relative;​top:​ 2px;​background-image:​ url('​https://​css.zohostatic.eu/​support/​3773925/​images/​zs-mpro.png'​);​} .zsMaxSizeMessage{font-size:​13px;​}</​style>​ 
-textarea ​"How can we help you?+      <​script src='​https://​js.zohostatic.eu/​support/​app/​js/​jqueryandencoder.ffa5afd5124fbedceea9.js'></​script><​script>​function trimBoth(str){return jQuery.trim(str);​}function setAllDependancyFieldsMapping(){var mapDependancyLabels = getMapDependenySelectValues(jQuery("[id='​property(module)'​]"​).val(),​ "​JSON_MAP_DEP_LABELS"​);​if(mapDependancyLabels){for(var i = 0; i < mapDependancyLabels.length;​ i++){var label = mapDependancyLabels[i];​var obj = document.forms['​zsWebToCase_10041000002825289'​][label];​if(obj){setDependent(obj,​ true);​}}}}function getMapDependenySelectValues(module,​ key){var dependencyObj = jQuery.parseJSON( jQuery("​[id='​dependent_field_values_"​ + module + "'​]"​).val() );​if(dependencyObj == undefined){return dependencyObj;​}return dependencyObj[key];​}function setDependent(obj,​ isload){var name = obj.id || (obj[0] && obj[0].id) || "";​var module = jQuery("​[id='​property(module)'​]"​).val();​var val = "";​var myObject = getMapDependenySelectValues(module,​ "​JSON_VALUES"​);​if(myObject ​!=undefined){val = myObject[name];​}var mySelObject = getMapDependenySelectValues(module, ​"JSON_SELECT_VALUES"​);​if(val != null && val != ""​ && val != "​null"​ && mySelObject){var fields = val;for(var i in fields){if (fields.hasOwnProperty(i)){var isDependent = false;var label = i;var values = fields[i];​if(label.indexOf("​)"​) > -1){label = label.replace(/​\)/​g,​ '​_____'​);​}if(label.indexOf("​("​) > -1){label = label.replace(/​\(/​g,​ '​____'​);​}if(label.indexOf("​."​) > -1){label = label.replace(/​\./​g,​ '​___'​);​}var depObj = document.forms['​zsWebToCase_10041000002825289'​][label];​if(depObj && depObj.options){var mapValues = "";​var selected_val = depObj.value;​var depLen = depObj.options.length-1;​for (var n = depLen; 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-textbox ​"How much is 25-13?" /^12$+   </​head>​ 
-submit "Send the question+   <div id='​zohoSupportWebToCase'​ align='​center'>​ 
-</​form>​+      <form name='​zsWebToCase_10041000002825289'​ id='​zsWebToCase_10041000002825289'​ action='​https://​tickets.unipi.technology/​support/​WebToCase'​ method='​POST'​ onSubmit='​return zsValidateMandatoryFields()'​ enctype='​multipart/​form-data'>​ 
 +         <​input type='​hidden'​ name='​xnQsjsdp'​ value='​XxkRaz5Wkti*z7UmLLsQkw$$'/> ​ <input type='​hidden'​ name='​xmIwtLD'​ value='​8szOZiqOtO0ZvmtB6jn77HHp987L9qYB'/> ​ <input type='​hidden'​ name='​xJdfEaS'​ value=''/> ​ <input type='​hidden'​ name='​actionType'​ value='​Q2FzZXM='/> ​  <​input type="hidden" ​id="​property(module)"​ value="​Cases"/> ​ <input type="​hidden"​ id="​dependent_field_values_Cases"​ value="&#​x7b;&​quot;​JSON_VALUES&​quot;&#​x3a;&#​x7b;&#​x7d;,&​quot;​JSON_SELECT_VALUES&​quot;&#​x3a;&#​x7b;&#​x7d;,&​quot;​JSON_MAP_DEP_LABELS&​quot;&#​x3a;&#​x5b;&#​x5d;&#​x7d;"/>​ <input type='​hidden'​ name='​returnURL'​ value='​https&#​x3a;&#​x2f;&#​x2f;​kb.unipi.technology'/>​ 
 +         <table border='​0'​ cellspacing='​0'​ class='​zsFormClass'>​ 
 +            <​tr>​ 
 +               <​td colspan='​2'​ class='​zsFontClass'><​strong>​Submit a ticket</​strong></​td>​ 
 +            </​tr>​ 
 +            <​br>​ 
 +            <tr > 
 +               <​td nowrap class='​zsFontClass ' width='​25%'​ align='​left'>​First Name&​nbsp;&​nbsp;</​td>​ 
 +               <​td align='​left'​ width='​75%'><​input type='​text'​ maxlength='​120'​ name='​First Name' value=''​ /></​td>​ 
 +            </​tr>​ 
 +            <tr > 
 +               <​td nowrap class='​zsFontClass ' width='​25%'​ align='​left'>​Last Name&​nbsp;&​nbsp;</​td>​ 
 +               <​td align='​left'​ width='​75%'><​input type='​text'​ maxlength='​120'​ name='​Contact Name' class='​manfieldbdr'/></​td>​ 
 +            </​tr>​ 
 +            <tr > 
 +               <​td nowrap class='​zsFontClass ' width='​25%'​ align='​left'>​Email&​nbsp;&​nbsp;</​td>​ 
 +               <​td align='​left'​ width='​75%'><​input type='​text'​ maxlength='​120'​ name='​Email'​ value=''​ class='​manfieldbdr'/></​td>​ 
 +            </​tr>​ 
 +            <tr > 
 +               <​td nowrap class='​zsFontClass ' width='​25%'​ align='​left'>​Subject&​nbsp;&​nbsp;</​td>​ 
 +               <​td align='​left'​ width='​75%'><​input type='​text'​ maxlength='​255'​ name='​Subject'​ value=''​ class='​manfieldbdr'/></​td>​ 
 +            </​tr>​ 
 +            <tr > 
 +               <​td nowrap class='​zsFontClass ' width='​25%'​ align='​left'>​Used software &​nbsp;&​nbsp;</​td>​ 
 +               <​td align='​left'​ width='​75%'>​ 
 +                  <select name='​Used software'​ multiple ​ class='​manfieldbdr'​ onchange="setDependent(this,​ false)"​ id='​CASECF41'​ > 
 +                     <​option value='​Mervis'​ >​Mervis</​option>​ 
 +                     <​option value='​API - Evok' >API - Evok</​option>​ 
 +                     <​option value='​API - SysFS' >API - SysFS</​option>​ 
 +                     <​option value='​API - Modbus TCP' >API - Modbus TCP</​option>​ 
 +                     <​option value='​OpenSource/​Third-party solution'​ >​OpenSource/​Third-party solution</​option>​ 
 +                     <​option value='​My own' >My own</​option>​ 
 +                     <​option value='​Other'​ >​Other</​option>​ 
 +                  </​select>​ 
 +                  <i onmouseout='​zctt.hidett()'​ onmouseover='​zctt.showtt(&​quot;​Select&#​x20;​software&#​x20;​related&#​x20;​to&#​x20;​this&#​x20;​ticket.&#​x20;​Providing&#​x20;​this&#​x20;​highly&#​x20;​increases&#​x20;​resolution&#​x20;​time.&​quot;​)'​ class='​wtchelpinfo'​ style='​margin-left:​10px;'></​i>​ 
 +               </​td>​ 
 +            </​tr>​ 
 +            <tr > 
 +               <​td nowrap class='​zsFontClass ' width='​25%'​ align='​left'>​Description &​nbsp;&​nbsp;</​td>​ 
 +               <​td align='​left'​ width='​75%'>​ <​textarea name='​Description'​ maxlength='​3000'​ width='​250'​ height='​250'​ class='​manfieldbdr'></​textarea><​i onmouseout='​zctt.hidett()'​ onmouseover='​zctt.showtt(&​quot;​Please&#​x20;​provide&#​x20;​as&#​x20;​much&#​x20;​information&#​x20;​as&#​x20;​possible&#​x20;​to&#​x20;​help&#​x20;​us&#​x20;​better&#​x20;​understand&#​x20;​your&#​x20;​question.&​quot;​)'​ class='​wtchelpinfo'​ style='​margin-left:​10px;'></​i></​td>​ 
 +            </​tr>​ 
 +            <tr > 
 +               <​td nowrap class='​zsFontClass ' width='​25%' align='​left'>​Priority &​nbsp;&​nbsp;</​td>​ 
 +               <​td align='​left'​ width='​75%'>​ 
 +                  <select name='​Priority'​ value='' ​ onchange="​setDependent(this,​ false)"​ id='​Priority'>​ 
 +                     <​option value=''​ >-None-</​option>​ 
 +                     <​option value='​High'​ >​High</​option>​ 
 +                     <​option value='​Medium'​ >​Medium</​option>​ 
 +                     <​option value='​Low'​ >​Low</​option>​ 
 +                  </​select>​ 
 +               </​td>​ 
 +            </​tr>​ 
 +            <tr > 
 +               <​td nowrap class='​zsFontClass ' width='​25%'​ align='​left'>​Attachment &​nbsp;&​nbsp;</​td>​ 
 +               <​td align='​left'​ width='​75%'>​ 
 +                  <span class="zsFontClass wtcuploadfile"​ id="​zsBrowseAttachment">​Attach files</span><​i onmouseout='​zctt.hidett()'​ onmouseover='​zctt.showtt(&​quot;​Provide&#​x20;​screenshots,&#​x20;​project&#​x20;​files&#​x20;​or&#​x20;​anything&#​x20;​which&#​x20;​could&#​x20;​help&#​x20;​us&#​x20;​to&#​x20;​to&#​x20;​better&#​x20;​understand.&​quot;​)'​ class='​wtchelpinfo'​ style='​margin-left:​10px;'><​/i><​input class="​wtcuploadinput"​ type='​file'​ name='​attachment_1'​ id='​zsattachment_1'​ style='​display:​block;'​ onclick='​zsOpenFileBrowseAttachment(event)'​ onchange='​zsRenderBrowseFileAttachment(this.value,​ this)'/><​input class="​wtcuploadinput"​ type='​file'​ name='​attachment_2'​ id='​zsattachment_2'​ style='​display:​none;'​ onclick='​zsOpenFileBrowseAttachment(event)'​ onchange='​zsRenderBrowseFileAttachment(this.value,​ this)'/>​ <input class="​wtcuploadinput"​ type='​file'​ name='​attachment_3'​ id='​zsattachment_3'​ style='​display:​none;'​ onclick='​zsOpenFileBrowseAttachment(event)'​ onchange='​zsRenderBrowseFileAttachment(this.value,​ this)'/>​ <input class="​wtcuploadinput"​ type='​file'​ name='​attachment_4'​ id='​zsattachment_4'​ style='​display:​none;'​ onclick='​zsOpenFileBrowseAttachment(event)'​ onchange='​zsRenderBrowseFileAttachment(this.value,​ this)'/>​ <input class="​wtcuploadinput"​ type='​file'​ name='​attachment_5'​ id='​zsattachment_5'​ style='​display:​none;'​ onclick='​zsOpenFileBrowseAttachment(event)'​ onchange='​zsRenderBrowseFileAttachment(this.value,​ this)'/>​ 
 +                  <​div class="​clboth"></​div>​ 
 +                  <span id='​zsMaxSizeMessage'​ style='​color:​black;​font-size:​ 8px;float: left;'>​Each of your file(s) can be up to 20MB in size.</​span><​span id='​zsMaxLimitMessage'​ style='​color:​black;​font-size:​ 8px;float: left;​margin-left:​ 14px;​display:​ none;'>​You can attach as many as 5 files at a time.</​span>​ 
 +                  <div id='​zsFileBrowseAttachments'></​div>​ 
 +               </​td>​ 
 +            </​tr>​ 
 +            <​tr>​ 
 +               <​td nowrap class='​zsFontClass'​ width='​25%'​ align='​left'>​Captcha&​nbsp;</​td>​ 
 +               <​td>​ 
 +                  <​div><​img src='#'​ id='​zsCaptchaUrl'​ name="​zsCaptchaImage"><​a href='​javascript:;'​ style='​color:#​00a3fe;​ cursor:​pointer;​ margin-left:​10px;​ vertical-align:​middle;​text-decoration:​ none;' class='​zsFontClass'​ onclick='​zsRegenerateCaptcha()'>​Refresh</​a></​div>​ 
 +                  <​div><​input type='​text'​ name='​zsWebFormCaptchaWord'/><​input type='​hidden'​ name='​zsCaptchaSrc'​ value=''/></​div>​ 
 +               </​td>​ 
 +            <​tr>​ 
 +               <​td style='​padding:​ 11px 5px 0px 5px;' colspan='​2'​ align='​center'​ width='​25%'>​ <input type='submit' id="zsSubmitButton_10041000002825289" ​class='​zsFontClass'​ value='​Submit'>​ &nbsp; &nbsp; <input type='​button'​ class='​zsFontClass'​ value='​Reset'​ onclick="​zsResetWebForm('​10041000002825289'​)">​ </td> 
 +            </​tr>​ 
 +            <​tr>​ 
 +               <​td width='​25%'​ align='​left'></​td>​ 
 +               <​td style='​padding:​ 0px 5px;' align='​left'​ width='​75%'>​ 
 +                  <div class='​wb_FtCon wb_common'><​span>​powered by  </​span><​a target='​_blank'​ rel='​noopener noreferrer'​ href='​https://​zoho.eu/​desk'​ class='​wb_logoCon'><​img class='​wb_logo'​ src='​https://​img.zohostatic.eu/​support/​app/​images/​portalLogo.de847024ebc0131731a3.png'​ /></​a></​div>​ 
 +               </​td>​ 
 +            </​tr>​ 
 +         </​table>​ 
 +      ​</form
 +   </​div>​ 
 +</html>